Your 50th Latte Is Someone Else's First
Most leaders get frustrated repeating themselves. A trainer named Sudha showed me why that frustration creates the exact workload we complain about — and how to teach the fiftieth time like it's the first.
Most leaders get frustrated repeating themselves. A trainer named Sudha showed me why that frustration creates the exact workload we complain about — and how to teach the fiftieth time like it's the first.